FAQ
How do I join the loyalty program?
Creating an account is all it takes! Once you're signed up, you'll start earning points right away.
How can I earn points?
You can earn points by signing up, making purchases, referring friends, celebrating your birthday, and more. Check here for all the ways to earn points.
How do I redeem my points?
Redeeming your hard-earned points is easy. Simply, apply your points for a discount at checkout. You can use as many or as little points earned. You're in the driver's seat!
Can I earn points on sale or discounted items?
Yes! Points are typically based on what you pay after discounts, so discounted purchases still earn.
Can I earn points on purchases I made before joining?
Unfortunately, points can't be added to orders placed before you joined the program.
Where can I see my points balance?
Log in to your account and your points balance will be right at the top of the page.
Do my rewards expire?
Nope! Once a reward is activated in your account, it's yours to keep.
Can I use my points alongside a discount code?
Yes! In most cases you can combine points with other promotions, and any exceptions will be noted at checkout.
What happens to my points if I return a purchase?
Points earned on a returned order will be deducted from your account once the return has been processed.
When do I get my birthday reward?
Your birthday reward is added to your account on your birthday, though if you enter your birthday within 1 day of the date, the reward will be issued on your next birthday instead.
I forgot to use my points at checkout. Can I apply them retroactively?
Unfortunately not! Points can only be applied before an order is completed.
What if I notice an issue with my points balance?
Reach out to our support team and we'll look into it right away!
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